A vital step in ensuring the security of business operations is backing up valuable data. Viruses, worms, and illegitamate content are a very common and real threat to a business' stability and functionality. Unforunately, due to the complexity, security and backup options are often overlooked by many businesses until it is too late. Our team will work with your company's specific situation and budget to develop the most effective solution for your data protection needs.

We provide:

• Tested backup and recovery procedures for your important data resources
• Anti-virus and content-filtering solutions to counter threats
• One-time assessments or regular security maintenance to ensure continued security for your business resources and the integrity of your operation

Our IT consulting team has the ability to leverage its expertise in a full range of consulting services to provide you with the support solutions you need. Whether it is full management, regularly scheduled maintenance, on-call support, or one-time emergency troubleshooting, our IT consultants are ready to respond and provide you with effective and customized support to fit your needs.

Call-In Support

We have technicians standing by for immediate deployment to your business to solve all your computing problems and needs. Our team of highly knowledged and experienced technicians will detect the problem and provide solutions that work for your business. We guarantee a comprehensive and effective solution to all your needs and we will work on your needs until they are completely solved. We evaluate your needs and ensure that you have the hardware, software, e-business tools, and services that you need

Remote Management Support

RMS allows our technicians to connect directly into your businesses computing environment from any place. This allows our team to start or stop services or devices, add new services or devices, manage run level and adjust security, and view all events as though they were being run on the host computer. The advantages of this service are being able to set up a service on remote machines without ever having to physically go to them, resulting in drastic time efficiency and quicker solutions for your technological needs.

Types of Support

Computer Operational Support:

• Ad hoc operations activities
• Start-up and/or shut down of machines and operating systems
• Maintaining procedure manuals
• Problem management
• Reporting errors

Database Support:

• Administration and Support
• Problem solution
• Backup/Recovery
• Installations and upgrades
• Administering DBMS
• security according to client requirments
• Monitoring Reporting

NT Server Support:

• Installation and configuration
• System tuning and performance management
• Capacity planning and upgrades
• Security monitoring

Dependable Technology's support services have a proven track record of providing support, problem diagnosis and effective problem resolutions.